Terms and Conditions
1. Definitions
“Equipment” means hired by the Owner to the Customer.
“Customer” is the individual or business named on this Terms and Conditions form.
“Owner” refers to Mama Mia Party Hire, its employees and representatives.
“Quote” means the amount for hiring equipment given by Mama Mia Party Hire to the Customer, be it written or oral, including any changes agreed upon by Mama Mia Party Hire and the Customer.
2. Customer Obligations
Customer must be over the age of 18. The Owner will require photo ID as proof of age at time of delivery. The Owner is under no obligation to deliver Equipment if proof of age is refused.
Mama Mia Party Hire does not supply alcohol.
The Customer will bear responsibility for Equipment hired from the time of delivery until collection by the Owner. If the Equipment is not ready for collection by the owner at agreed time, an additional 24hr hire fee will be charged.The Customer must use the Equipment in a safe and proper manner and for the purpose in which the Equipment is designed for.
3. Loss or Damage to Equipment
The Customer must notify the Owner immediately if any of the Equipment breaks down, is damaged, is lost, is stolen, is damaged or ceases to operate properly.
The Customer must not attempt to dismantle or repair any Equipment without the owners prior permission.
The Customer must have the Equipment ready for collection in the same good condition as was received. If any damage has occurred before collection the Customer will be responsible and liable for the cost of repair, up to replacement costs.
The Customer must not mix any products in this machine that is not supplied by Mama Mia Party Hire Once the machine is set up by the Owner, do not move the machine for any reason.
Do not change any settings on the machine unless instructed to by the Owner.
4. Delivery and Pick Up
The Owner reserves the right to not set up Equipment in an area they deem is unsafe for either the Equipment/and or the driver to set up. This could include inability to access the area safely due to stairs, steep descents or elevations, rough terrain, dogs roaming freely or if the driver feels themselves or the Equipment could be at risk or abused.
The Customer must provide a standard power point.
Equipment must be placed on flat ground, out of the weather on the table we supply.
The place of delivery that is advised by the Customer, and the place that the Owner sets up the Equipment is where it must remain. Under no circumstances is the Equipment to be moved.
5. Hiring Fees, Charges and Payment
The Customer agrees to pay the Hire Fees and other charges , including charges for loss, damage or repairs to Mama Mia Party Hire.
6. Booking Cancellations
Cancellations made in less than 7 days of booking date will incur a 10% cancellation fee.